FAQs

How long can the battery last after one charge?
We guarantee the battery will last 10 hours, but it can last up to 15 hours depending on conditions.

Do I get a sign with the doll?
We include your first sign with your purchase of a Sign Doll.

Does the Sign Doll come with a warranty?
Yes, the Sign Doll, the battery, and all other parts included with it have a full 1 yr warranty !

How long will it take to put together and what tools are necessary for the process?
The Sign Doll should only take about 10 minutes to assemble! You will receive a link to our step by step instruction manual and we even have a video demonstration of each step for you. You only need two tools: a screwdriver and a wrench.

Can I have my own sign made for the Sign Doll?
Yes. Be sure to use our instructions on how to make and install your own sign to ensure a satisfactory performance. If you decide to make your own sign please insure it is 24 inches tall x 36 inches wide and made of 4mm or 8mm corrugated plastic (also known as coroplast).

Can the mannequin be used outdoors and indoors?
Yes, you can use your Sign Doll indoors and outdoors. We also offer a special order abstract Sign Doll without heads for more high-end indoor displays.

How much is Shipping and Handling?
We offer a flat-rate $67 shipping and handling charge to anywhere within the continental US.

What kind of mannequin/wig/base/etc will I get?
There are two options for the wig. You can either get a blonde or brunette wig. We will also provide basic clothing on all upper-tier models for a limited time – Please confirm with us when you order. We recommend that you dress the mannequin yourself so that he or she may best reflect your unique business. Our clients have dressed the Sign Doll in all types of clothing. We have even had clients dress them up in costumes such as Nurse outfits, Wonder Woman, Chicken Suits, and much more! Due to standard variations in production and supply, there might be slight variances in items like the wig (length/texture),  the mannequin face, the spin speed of your sign, the base model, etc. But we assure you that the overall product remains the same and is super effective!

Additional Questions?
We’re available Monday-Friday from 9 AM to 5 PM PST. Call us at 888-988-9327. You can also click on the contact page above and send us a message.  We’ll get back to you within one business day, but usually less!